FAQ
  • Why is my Lightburn "busy" and the machine doesn't move?
  • The engraving machine cannot connect to LaserGRBL
  • The engraving is not straight
  • When drawing a straight line, it turns into a curved line.
  • How to improve the quality of engraving?
  • Why the image is not clear?
  • How to increase the movement speed of the preview frame?
  • Can I engraveon curved object？
  • Why the image I engraved is mirrored or backwards?Why does the laser move in the opposite direction?
  • Why is my laser exceeds range for engraving?/Why does my laser rattle when moving to the border?
  • Why is my engraved images ghosting? /Why does it appear double lines?
  • Why can't my Lightburn software find /connect to the laser?
  • Why is my software running properly but the laser stops?
  • Why is the moving distance of the laser different from the software?
  • Why is my lasermoving so slowly?
  • Which version of lightburn software should be buy?
  • Why do I change the speed but the movement speed stays the same?
  • How to solve Over-burned edges?
  • How to change the engraving size?
  • How far should the laser be from the engraved object?
  • Why the corners of the image l engraved are burnt or too dark?
  • Why is the back of the plank I cut badly charred?
  • Why is the laser power getting weaker?
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The engraving machine cannot connect to LaserGRBL

1.Driver is missing, connection failed.

In LaserGRBL, click to install the driver, Then restart the computer to connect.

2.Multiple laser programs run simultaneously.

Quit other laser software.

3.Incorrect port number.

Please choose the correct port number.

4.Incorrect baud rate.

Please select the correct baud rate in the software-115200.

5.Data cable is not connected.

Please check whether the data cable is connected correctly.

6.Computer USB port problem

Please try another USB port.

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Last updated 11 months ago